Listening

We are trained in Awareness Centred Deep Listening (ACDLT®), which is a holistic method of listening to others whilst also paying attention to our own responses. The method focuses on building compassionate connection and it has a number of applications, not least as part of leadership development.

Listening Training

We offer a variety of listening trainings, ranging from short taster sessions to more immersive 1 or 2 day courses. This training, whether online or in person, has a hugely positive impact on team dynamics and personal wellbeing.

Client Experience Video

Listening Service

We offer ourselves to organisations as professional listeners: one-to-one, one-off, one-hour sessions for employees give them an opportunity to take stock of their mental health and wellbeing.

The listening service sits in the space between coaching and counselling: it is not designed for those in crisis, rather it is a preventative wellbeing intervention designed to provide a confidential, safe, reflective space to explore personal and professional issues.

Client Experience Video

Listening Training Case Study

Client: International NGO, team of 10 based in New York and Europe

Problem: Remote working has led to a disjoined sense of team and a feeling of isolation for new team members

Programme: 6 x 3-hour online workshops every 2 weeks over a 3-month period.

Outcomes:

  • Strengthened sense of team connection
  • New listening skills incorporated into day-to-day work

Participant feedback:  “I found it remarkable how intimate these session were despite being online. It is a testament to Annie and Helen and their ability to create a safe, welcoming space that also encouraged everyone to push themselves to explore”

Listening Service Case Study

Client: FTSE 100 company

Problem: A large redundancy programme sends shockwaves through the workplace and  employees need support to help them deal with anxiety around job security and change.

Programme: Employees are offered an individual listening session to explore feelings brought up by the changes in the organisation and think about resilience and coping mechanisms.  In some cases, employees are referred for further therapeutic and/or medical support.

Outcomes:

  • Clients who experience the programme talk about a sense of relief and optimism
  • Clients say that feeling heard made them feel more resilient and hopeful for the future
  • Head of Wellbeing pleased to offer an innovative package to support employees

"The listening space has been of huge value to us. Principally it's about us demonstrating authenticity to our population about the importance of finding time for self-care."

Guy Neal, Head of Wellbeing
- St. James’s Place Wealth Management

"The listening space has many aspects to it and it has been of huge value to us. Principally it's about us demonstrating authenticity to our population about the importance of finding time for self-care."

Guy Neal, Head of wellbeing
- St. James’s Place Wealth Management